Returns & Exchanges

At The Frenchie Co., we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all items in original condition. Whether you need a different size or a different style, our goal is to ensure you are completely satisfied with your luxury purchase.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging, ensuring all tags and protective materials are intact to maintain eligibility.

  • 3.
    Ship the Item

    Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5-7 business days.