Returns & Exchanges
At The Frenchie Co., we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all items in original condition. Whether you need a different size or a different style, our goal is to ensure you are completely satisfied with your luxury purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags and protective materials are intact to maintain eligibility.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5-7 business days.